Service and Support

We are100% focused on our customers and we are driven to provide them with unmatched service and support.

Sample Available & Policy For custom magnet

Our technical expertise and experience will handle all of your requirements.We export a broad range of sizes from our factories,We have a team of engineers who lend their specialized skill sin technical design to meet your exacting specifcations. Generally speaking,Samples are available at a cost,and always handled and delivered as quickly as possible.Tooling-up time normally takes less than three weeks for small size sample.For normal specification,sometime we also could supply the free sample,but relative courier fee have to paid by the receiver.there are three express service available here:

Send us your specifications today,and we will promptly meet your design requirements with affordably-priced products.

Guarantees/Warranties/Terms and Conditions for all magnets

The quality of our products is guranteed,Delivery guaranteed in 15~45 days after confirmation of order,Payment terms is Telex Transfer or L/C at sight.

After Sales Service for custom magnet

After sales services such as insurance,shipping,customs,export documents,quality inspections,and maintenance are offered through our customer service center in Xiamen,China

Contact person:

Susan Chen
Service department
Tel:86 592 2217138
Fax:86 592 2226816